APA Style
Tjiptono, Fandy. (2005).
Service, Quality dan Satisfaction (3).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy.
Service, Quality dan Satisfaction.
3
Yogyakarta:
Andi,
2005.
Text.
MLA Style
Tjiptono, Fandy.
Service, Quality dan Satisfaction.
3
Yogyakarta:
Andi,
2005.
Text.
Turabian Style
Tjiptono, Fandy.
Service, Quality dan Satisfaction.
3
Yogyakarta:
Andi,
2005.
Print.