APA Style
Zeithaml, Valarie A, Bitner, Mary Jo, Gremler, Dwayne D. (2013).
Service Marketing : Integrating Customer Focus Across The Firm (6).
New York:
McGraw-Hill.
Chicago Style
Zeithaml, Valarie A, Bitner, Mary Jo, Gremler, Dwayne D.
Service Marketing : Integrating Customer Focus Across The Firm.
6
New York:
McGraw-Hill,
2013.
Text.
MLA Style
Zeithaml, Valarie A, Bitner, Mary Jo, Gremler, Dwayne D.
Service Marketing : Integrating Customer Focus Across The Firm.
6
New York:
McGraw-Hill,
2013.
Text.
Turabian Style
Zeithaml, Valarie A, Bitner, Mary Jo, Gremler, Dwayne D.
Service Marketing : Integrating Customer Focus Across The Firm.
6
New York:
McGraw-Hill,
2013.
Print.