APA Style
Tjiptono, Fandy, Chandra, Gregorius. (2016).
Service Quality dan Satification (4).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Chandra, Gregorius.
Service Quality dan Satification.
4
Yogyakarta:
Andi,
2016.
Text.
MLA Style
Tjiptono, Fandy, Chandra, Gregorius.
Service Quality dan Satification.
4
Yogyakarta:
Andi,
2016.
Text.
Turabian Style
Tjiptono, Fandy, Chandra, Gregorius.
Service Quality dan Satification.
4
Yogyakarta:
Andi,
2016.
Print.