APA Style

Tjiptono, Fandy. (2017). Service Management: Mewujudkan Layanan Prima (Edisi 3) (1). Yogyakarta: Andi.

Chicago Style

Tjiptono, Fandy. Service Management: Mewujudkan Layanan Prima (Edisi 3). 1 Yogyakarta: Andi, 2017. Text.

MLA Style

Tjiptono, Fandy. Service Management: Mewujudkan Layanan Prima (Edisi 3). 1 Yogyakarta: Andi, 2017. Text.

Turabian Style

Tjiptono, Fandy. Service Management: Mewujudkan Layanan Prima (Edisi 3). 1 Yogyakarta: Andi, 2017. Print.